Legal

1. Contact Details Section 51(1)(a)

	Name of Business: Real-Time Mobile (PTY) LTD Registration No: 2008/026125/07 Name of Contact Person: Cornick Britz and/or Kobus Nieuwoudt and/or Greg Chen/ and/or Clark Lin Street Address: WJ Louw Building Old Paarl Road Bellville 7530 Postal Address: PO Box 63 Sanlamhof Bellville 7532 Telephone: 021 949 3438 Fax: 021 949 3439 E-mail: info@realtimemobile.co.za

2. The section 10 Guide on how to use the Act 51(1)(b)

	Postal Address: Real-Time Mobile (PTY) LTD Telephone: 021 949 3438 Fax: 021 949 3439 Website: www.sahrc.org.za E-mail: PAIA@sahrc.org.za

3. Records available in terms of any other legislation Section 51(1)(d)

Information is available in terms of the following legislation, if and where applicable, which includes but is not limited to:

	• Basic Conditions of Employment Act No. 75 of 1997 • Closed Corporation Act No. 69 of 1984 • Companies Act 61 of 1973 • Copyright Act No. 98 of 1978 • Electronic Communications and Transactions Act No. 25 of 2002 • Employment Equity Act No. 55 of 1998 • Income Tax Act No. 58 of 1962 • Intellectual Property Laws Amendments Act No. 38 of 1997 • Labour Relations Act No. 66 of 1995 • Promotion of Access to Information Act No. 2 of 2000 • Regional Services Councils Act No. 109 of 1985 • Skills Development Levies Act No.1999 • Skills Development Act No.97 of 1998 • Unemployment Contributions Act No. 4 of 2002 • Unemployment Insurance Act No. 63 of 2001 • Value Added Tax Act. No. 89 of 1991

4. Access to records held by the private body in question

1.	The latest notice regarding the categories of records of the body, which are available without a person having to request access in terms of this Act interms of section 52(2)Section 51(1)(c) Not applicable
2.	Records that may be requested Section 51(1)(e)
	Real-Time Mobile maintains records on the following categories and subject matters. However, please note that recording a category or subject matter in this Manual does not imply that a request for access to such records would be honoured. All request for access will be evaluated on a case by case basis in accordance with the provisions of the Act.
	Internal Records     • Memorandum and Articles of Association • Licenses • Minutes of Management Meetings • Internal Correspondence • Internal policies and procedures • Statutory records • Product records
	Personal Records     • Any personal records provided to Real-Time Mobile by their personnel • Any records a third party has provided to Real-Time Mobile about their personnel • Conditions of employment and other personnel-related contractual and quasi-legal records • Internal evaluation records • Other internal records and correspondence.
	Customer Records Please be aware that Real-Time mobile is very concerned about protecting the confidential information of its customers. Please motivate any request for customer information very carefully, having regard to Section 63 0f 67 of the Act.
	Customer information includes the following:     • Any records a customer has provided to Real-Time Mobile or a third party acting for or on behalf of Real-Time Mobile. • Contractual Information • Personal records of customers • Credit Information and other research conducted in respect of customers. • Any records a third party has provided to Real-Time Mobile about customers. • Confidential, privileged, contractual and quasi-legal records of customers • Customer evaluation records • Any records a third party has provided to Real-Time Mobile either directly or indirectly • Records generated by or within Real-Time Mobile pertaining to customers, including transactional records.
	Technical Records     • Technical records generated by, or within Real-Time Mobile pertaining to customers
	Other Parties Records are kept in respect of other parties, including without limitation contractors, suppliers and service providers. In addition, such other parties may possess records, which can be said to belong to Real-Time Mobile. The following records fall under this category:     • Personnel, customer or Real-Time Mobile records which are held by another party as opposed to being held by Real-Time Mobile. • Records held by Real-Time Mobile pertaining to other parties, including financial records, correspondence, contractual records, electronic mail, logs, cached information, records provided by the other party, and records third parties have provided about the contractors/suppliers or customers.
	Other Records Further records are held including:     • Information relation to Real-Time Mobile’s own commercial activities. • Research carried out on behalf of a client by Real-Time Mobile or Commissioned from a third for a customer • Research information belonging to Real-Time Mobile, whether carried out itself or commissioned from a third party.
3.	Request procedures – send request to info@realtimemobile.co.za Attention: Legal Department

5. Other information as may be prescribed Section 51(1)(f)

The minister of Justice and Constitutional Development has not made any regulations in this regard.

6. Availability of the manual Section 51 (3)

The Manual is also available for inspection at the offices of the relevant private body free of charge, or on our website at www.realtimemobile.co.za and copies are available with the SAHRC or from their website www.sahrc.org.za, or the Department of Justice and the Constitutional Development www.doj.gov.za (under “regulations”)

Disclaimer

This service is for personal use only and no part of the service may be displayed in public, broadcast, linked to or use for any purpose. Whilst every effort is made to ensure the accuracy of our services we accept no responsibility for any use made of the information provided and we shall not be liable for any loss suffered thereby.